European Precious Metal Trading GmbH, Westhafenplatz 1, 60327 Frankfurt / Main (hereafter "we") are, as the owner of the site www.silver-to-go.com, the body responsible for the personal data of users (hereafter "you") of the site within the meaning the Federal Data Protection Act ("BDSG").
This Privacy Statement governs what personal data about you that we collect, process and use. We therefore ask you to read the following statements carefully.
Collection of personal data
Personal data covered by this Privacy Statement is specific information about your personal or factual circumstances. This includes in particular your name, e-mail address and possibly your address and your telephone number, your credit card information and your VAT information if you are a registered trader.
This personal information also includes information about your use of our website. In this context, we collect personal data from you, as follows: information about your visits to our website, such as the amount of data transferred, the location from which you retrieve data from our website, as well as other connection data and sources that you retrieve. This is usually done through the use of log files and cookies. For further information about cookies and log files is available below.
We use your personal information for the following purposes:
- to provide the services you require, in order to comply with our obligations arising from any contracts entered into between you and us;
- to ensure that our website is presented to you in as effective and interesting a way possible;
- to enable you to participate in interactive features, if you so desire;
- to inform you about any changes to our services.
Information about your computer
Every time you visit our site, we collect the following information about your computer:
- IP address of your computer
- Name of downloaded file
- Date and time of access
- Amount of data transmitted
- Notification of whether the access was successful
- Description of the type of browser used
- Requesting domain.
In this case, the IP address of your computer is only stored during the time you use the website and will then be deleted immediately or rendered anonymous by being cut down. All other data is stored for a limited period of time. We use this information for operation of our website, in particular in order to identify and eliminate website errors, to determine the level of use of the site and to make adjustments or improvements.
In addition, personal information such as your name, address, telephone number or e-mail address are not recorded unless you provide this information voluntarily, e.g. as part of a registration request submitted by you, a survey, a competition or to arrange a contract or a request for information.
You have the opportunity to receive interesting offers from us via e-mail. Here too, your e-mail address will not be shared with third parties. You can unsubscribe to the newsletter at any time by clicking on the "Unsubscribe" link at the end of a newsletter, or by disabling the associated option in your account. When registering for the newsletter, your e-mail address will be used for promotional purposes, until such time as you unsubscribe from the newsletter. You can unsubscribe informally at any time.
No disclosure of personal data
- Necessary to perform the contract. Thus, it may for example be necessary for us to pass on your address and order data To our suppliers at the time of ordering.
- If necessary for billing purposes,
- You have previously consented,
- We are authorized or obliged by law and / or official or judicial orders to pass on the data. In this case, this may in particular involve the exchange of information for law enforcement or security purposes.
If you leave our site via a link or by clicking on possible banner advertising and transferred to other websites that way, it may be that the addressees of the clicked-on target site also set cookies. We are not legally responsible for such cookies. For further information on the use of such cookies and the information stored on them by our advertising partners, please read their privacy policies.
Using Social Plugins
Our website uses social plug-ins ("Plug-ins") from the social network facebook.com, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). These plug-ins are marked with a Facebook logo or the phrase "Facebook Social Plug-in".
When you access a page on our website that contains a social plug-in, your browser creates a direct connection to the Facebook servers. The content of the plug-in is sent by Facebook direct to your browser and then integrated by it into the website.
Due to the integration of the plug-in, Facebook receives the information that you have accessed the corresponding page on our website. If you are logged onto Facebook, Facebook will be able to assign your visit to your Facebook account. If you interact with the plug-ins, for example, by pressing the "Like" button or by leaving a comment, the corresponding information will be sent by your browser directly to Facebook and stored there.
For details of the purpose and scope of data collection, the further processing and use of data by Facebook, and your rights and optional settings for protecting your privacy, please see the Facebook privacy policies.
If you do not want Facebook to collect data about you via our website, you must log out from Facebook before you visit our website.
Privacy and Third Party Websites
We endeavour to take all necessary technical and organizational security measures to store your personal data so that it is not accessible to either third parties or the public in general. In particular, your personal data will be encrypted on our site. For this purpose, we use a the SSL (Secure Socket Layer) [or TLS (Transport Layer Security)] coding system. All data you supply to us will be stored on servers within the European Union.
If you would like to contact us by e-mail, please note that it is not possible to fully guarantee the confidentiality of any information transmitted using this method of communication. For this reason, we recommend that you only send us confidential information by post.
Your Rights and Contact
Under § 34 BDSG, you have the right to obtain information about your stored data free of charge, and under § 35 BDSG, you also have a right to the correction, blocking or deletion of this data.
On written request we will be happy to let you know what data we have about you (e.g. name, address, telephone number, date of birth).
Your personal data will be deleted if
- you revoke your permission for its storage,
- It is no longer needed to fulfill the purpose originally intended by its storage or
- It is no longer permitted to be stored for other statutory reasons.
If you have questions, comments or inquiries regarding the collection, processing and use of your personal information by us, please also contact us at the given contact. If you have any questions, comments or inquiries regarding our collection, processing or use of your personal information, please also get in touch with us using the contact information given.
Data Protection Officer
For all questions regarding the use of your personal data, or any changes to or cancellation of the same, please contact our data protection officer:
European Precious Metal Trading GmbH
Livia von Köller
60327 Frankfurt am Main